Duke Energy Center for the Performing Arts Student Ticket

Throughout our 2021-22 Season, nosotros will continue our health and prophylactic guidelines updated according to current infection rates, and recommendations and requirements from the CDC, Actors' Equity Clan, and N Carolina and Wake County governments. Plans will be kept upwards-to-appointment below and distributed in the pre-show e-mail to all ticket purchasers before each event

I would similar a refund on my 2021-22 season due to COVID-19.

Northward Carolina Theatre has a no refund policy. At this time, no refunds are bachelor for the 2021-22 season.

If I cannot attend an upcoming performance, what are my options?

If you lot would like to exchange your tickets to another performance inside the run of a show, please contact our box office prior to your scheduled performance date at (919) 831-6941 or by emailingboxoffice@nctheatre.com. Patrons tin also sell or transfer their tickets through Ticketmaster.com. Ticket donation is as well available online through your North Carolina Theatre Account Manager. Please donate your tickets dorsum to theatre prior to your scheduled performance to back up our Share the Stars plan. Learn how to donate your tickets back to NC Theatre here. Note: Merely subscribers (mini and full) and patrons who purchased tickets directly through the NC Theatre Box Part (phone, online, in-person) tin donate their tickets dorsum to the Theatre at this fourth dimension.

I am a season subscriber, simply I am non certain what my business relationship number is.  How tin can I find this?

Check any previous ticket stub you have on hand.  Your account number is printed on the ticket, and is labeled "Acct #."

If yous do not have a ticket stub on mitt, please call our box office at (919) 831-6941 and we tin provide your business relationship number for you lot.  You can also email boxoffice@nctheatre.com for help.

Please note: you tin can too log in to mangage your subscription online using your e-mail address associated with the business relationship if you do not have your account number handy.

I have forgotten my countersign to log in to my North Carolina Theatre Account Manager.  What can I exercise?

Type in your business relationship number or email address on the log in page, and so click on "Forgot Your Password."  This will and so allow y'all to set up a temporary password so that you lot will be able to access your account.

I am a flavor subscriber and accept not yet received my tickets. Have they been sent out however?

N Carolina Theatre will not be mailing paper tickets for the 2021-22 season. We take called to eliminate mailed tickets for several reasons, including enhanced patron and financial security, a reduction in the transmission of viruses such equally COVID-19 when treatment tickets, to reduce our negative environmental impact, and to make it easier for patrons to transfer or exchange their tickets. Ticketholders will exist able to access their tickets online through their North Carolina Theatre Account Manager once they are ready. If you have already created an Account Manager account with usa, yous can log in there. If you have not, you lot can create an account, using the same e-mail accost you used when purchasing your tickets. If yous have any trouble accessing your Account Manager or have further questions, delight requite our box office a call.

I am a season subscriber and am not able to attend my scheduled performance. May I commutation my tickets?

Flavour subscribers may exchange tickets to another day and time of the aforementioned show, but if there is a difference in toll then you will have to pay to upgrade the tickets. Requests for exchances should be fabricated as early as possible to ensure availability, and must be made earlier your scheduled performance. No exchanges may be made after your ticketed operation has passed.

In that location are a few easy ways to exchange your tickets:

CLICK | Hands exchange online here (a modest online processing fee applies)
Phone call | (919) 831-6941
VISIT | 1 Eastward. South Street Raleigh, NC 27601 (Due to COVID-19, our physical box office is airtight to the public until further notice.)

NC Theatre Box Offie Hours: Mon-Friday, i-4PM

Where is the theatre located?

N Carolina Theatre performances are in the Duke Energy Center for the Performing Arts building in downtown Raleigh:
Ii Due east South Street Raleigh, NC 27601

How do I get to the theatre?

From Durham and Chapel Colina:
Take i-twoscore Due east to leave 298-B (S. Saunders St. Northward). Stay in the right lane all the way to South Street. Plough correct onto South Street. The Progress Energy Center for the Performing Arts building will be up 2 blocks on the right.

From Rocky Mountain and Greenville:
Accept 64 W into Raleigh. Hwy 64 becomes New Bern Artery and then turns into Edenton Street. You lot will see the State Capitol Edifice. After passing the Capitol Building, turn left onto Salisbury Street. Stay on Salisbury Street. Once information technology intersects with South Street, you will see The Progress Free energy Center for the Performing Arts building on the left.

From Goldsboro and Kinston:
Take lxx Westward into Raleigh. Follow South Wilmington Street into Downtown Raleigh. The Progress Energy Centre for the Performing Arts edifice will exist on the left, beyond the street from Shaw University.

From Wilmington/Duplin County/Johnston Canton:
Take I-40 westward to Raleigh. Have exit 298-B (S. Saunders St. N). Stay in the correct lane all the way to South Street. Turn right onto South Street. The Progress Energy Middle for the Performing Arts building will exist upwards ii blocks on the right.

From Pinehurst/Sanford:
Accept US-one Northward to Raleigh. Take exit 1A (I-40 Due east). Have go out 298-B (South. Saunders St. North). Stay in the right lane all the manner to South Street. Turn right onto South Street. The Progress Free energy Middle for the Performing Arts building will be up 2 blocks on the right.

From Wake Woods/Louisburg/Franklin County:
Take Usa-1/Upper-case letter Blvd. Due south to Raleigh. Turn Left on South Street. The Progress Energy Center for the Performing Arts building volition be up iii blocks on the right.

Where do I park?

In addition to street parking, there are several bachelor pay parking areas near the Duke Energy Center for the Performing Arts. There are multiple lots–all conveniently located near the Knuckles Energy Center for the Performing Arts–for $x.00 per car. Look for the "Event Parking" signs and the attendants with the blue aprons.

Public parking is bachelor in the Performing Arts deck at 128 Due west. South Street, with entrances off West. Lenoir and W. South Street, in the surface lot directly in front of the Knuckles Energy Center, or in the hugger-mugger Convention Center Deck, with entrance off Lenoir St. Visit theInteractive Downtown Map at GoDowntownRaleigh.com

Why doesn't NC Theatre pay for parking for its subscribers?

As a nonprofit organization, we feel it's virtually of import to focus on our mission, and invest our dollars back into what we value: continuing to continue ticket prices as depression equally possible, continuing to produce the highest caliber shows, and continuing to support youth in the customs through scholarships to ourConservatory and outreach programs throughout the customs including SPARK andShare the Stars.

What if I forget or cannot access my tickets?

Lost tickets will be reprinted at no actress accuse. Delight come up to the Box Office when you arrive to have your tickets printed.

What time should I make it at the theatre?

The lobby doors and will-call window open one hour prior to show time. The theatre doors open 30 minutes prior to show time. Delight plan to go far in plenty of time to find your seat ahead of curtain. Late arrivals may be field of study to a hold or alternating seating.

How tin can I guarantee that my tickets are valid?

Tickets can only exist guaranteed if they are purchased through the North Carolina Theatre Box Role, the Duke Free energy Center for the Performing Arts Box Office or via Ticketmaster. We cannot guarantee tickets purchased through any other third political party site.

Does N Carolina Theatre offer refunds?

No. Please go along in heed that NC Theatre does not offer refunds and all sales are final.  All shows, titles, performances, dates, times, venues, and actors are bailiwick to modify.

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Source: https://nctheatre.com/page/faq

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